Postage, packaging and delivery

If the product is in stock the customer has the choice of shipping options via Royal Mail:

Delivery within the United Kingdom:

Special Delivery next day by 1pm :
Orders under 500g = £6.78

Orders over 500g = £7.98
1st Class recorded signed for

Orders under 500g = £5.00
Orders over 500g = £6.11

2nd Class recorded signed for
Orders under 500g = £4.71
Orders over 500g = £5.60

European Delivery within the EEC
All orders £22.00

Please allow up to 14 days for delivery (via Royal Mail international signed for service).

Packaging: Unless a gift box has been requested, all items will be sent out in Freya Natural Therapy Drawstring bag, and securely wrapped with cardboard padding and sealed in a cardboard mail box.

Gift Boxes: These are available on request on all items. Simply tick ‘add Gift box’ upon checkout.
Gift boxes are £2.50.  Gift box items will be securely placed in a cardboard mail box and dispatched.

Postal disputes: If a postal dispute is scheduled, Freya Natural Therapy will honour published costs and secure alternative courier facility.  If, however, product has already been dispatched, we regret that we will be unable to send out repeat product orders  without further payment.

Stock Availability

In order to ensure maximum quality control and freshness of the product, only small batches are made up of each product.  If your desired product is listed as out of stock, please allow 7-10 working days for make up of stock and delivery of your order during normal periods.  In peak periods such as pre-Christmas, Easter, Valentines day, please allow 14 working days for delivery.